Shipping policy

📍 Local Pickup (Strand, South Africa)
You’re welcome to collect your order from Natural Energy Surf Store, 188 Beach Road, Strand. We’ll notify you as soon as your order is ready.
** If pickup doesn’t show at checkout, click “Change location” and enter Natural Energy Surf Store **

🚚 Domestic Shipping
We offer reliable courier delivery across South Africa. Once your parcel is shipped, you’ll receive tracking details via email or WhatsApp. Delivery times may vary based on your location, but most orders arrive within 2–5 working days.

🌍 International Shipping
We offer international shipping on selected items. Delivery times vary depending on destination. This option isn’t set up at checkout yet, but if you’d like to order from outside South Africa, please contact us directly at sunseedthreads@gmail.com or WhatsApp us on 0769695005.
Please note that we do not accept returns on international orders at this stage.

🧡 Zero Waste Packaging
We pack all orders as consciously as possible using minimal and sustainable materials.